Is there a maximum number of service types I can use?

• Currently you can load in up to thirty different types.

I only have three service types I wish to use.

• That’s not a problem. Thirty is the maximum, however any number up to that is fine.

What if I don’t assign some of my services with service types?

• Any service that you do not assign with service types will be assigned to the default service type “Unclassified”.

Do unassigned services count as one of my thirty service types?

• Yes. Any service you do not assign will automatically be assigned to the default service type “Unclassified”, which will count as one of your thirty service types.

Can I assign more than one service type to a service?

• No. Each service must only be assigned to one service type.

I don’t have any service types

• That’s not a problem. All of your services will automatically be assigned to the default service type “Unclassified”.

I’ve already been using Community Insight Australia and have various custom areas set-up. How will they be affected?

• Custom areas are not affected by service types. This means that you also do not need to include service types in custom area uploads.

How will I distinguish between different service types on the map?

• Each service type is represented by a different coloured / shaped icon. You can view these on the map.

Will service types affect my reports?

• No, reports are not affected by the service types.

Will any of the data be affected by the service types?

• No, the aggregated data is not affected by service types.