Switching users

Group Admins can ‘switch user’ within Community Insight Australia, so that they can view Community Insight Australia the way that another user views it.

This can be really useful if you want to get a sense of what the user experience is like for a Power User or View Reports user within your organisation.

  1. Under Settings, click List Users.
  2. Click on the Switch button next to the user you would like to switch to. Switch 1
  3. You will be taken to their contact details page – do not change anything here (unless that’s why you’re here).
  4. Click on the tabs on the grey menu to see what they might be seeing.
  5. To switch back to your own account, log out of Community Insight Australia and log back in again as yourself.